Showing posts with label Sterling Commerce. Show all posts
Showing posts with label Sterling Commerce. Show all posts

Monday, May 6, 2013

Invalid Lowe's hierarchy based on Publication information



If you get the error:

Description:
Lowe's accepts only the following eight combinations of Hierarchical Level(s): a) BASE_UNIT_OR_EACH b) CASE c) BASE_UNIT_OR_EACH + CASE d) BASE_UNIT_OR_EACH + PALLET e) CASE + PALLET f) BASE_UNIT_OR_EACH + PACK_OR_INNERPACK + CASE g) BASE_UNIT_OR_EACH + CASE + PALLET h) BASE_UNIT_OR_EACH + PACK_OR_INNERPACK + CASE + PALLET
Steps to Rectify:
Verify that the information provided on the Publication tab is correct.
Item Number
GTIN
Retailer
Market
Invalid Data
50019374970630
0828439000008
US
Invalid Hierarchy for Lowe's: Published GTIN = 50019374970630

It is because you are including the in the publication tab and invalid level (like master pack), by removing the GTIN invalid from the publication tab, the problem is solved.

Tuesday, June 14, 2011

When deleting links getting "No New Data Found to Register" on step 2

When Correcting Link Quantities on Items that are Published in the step 2 we need to get the message:
Successfully Registered Data.

If you get the message:
No New Data Found to Register

Looks like in the Excel tool kit, tab Link, column Transaction type you don't have selected the "DELETE" option, correct it and submitted again.

Friday, February 18, 2011

Sterling Commerce - Missing GTIN Information when GTIN is already there

If you get the next error when submitting your toolkit:


Description:
If a GTIN is found either on the Global, Target Market or Data Recipient, it must be listed on all three tabs along with any applicable extension tab (Hardlines / Lowe's / AVP). 
Steps to Rectify:
Missing GTIN needs to be added to the Target Market and/or Data Recipient tab. 
Item Number
GTIN
Retailer
Market
Invalid Data
00019374967420 
Target Market Data Missing for GTIN = 00019374967420 

The problem is that there is a blank space at the end of the GTIN, just remove it thenresubmit the Toolkit.

Sterling Commerce - Invalid quantities

If you get the next error or something alike, when submitting a toolkit:



Description:
Quantity entered on the Link Tab does not agree with the quantity supplied on the Global field - Total Quantity of Next Lower Level Trade Item
Steps to Rectify:
Review value entered on the Global tab for Total Quantity of Next Lower Level Trade Item. If this value is correct update the quantity for this Trade Item on the Link tab to reflect the same value. If the value originally entered on the Global tab is incorrect update accordingly and verify that the same value is supplied on the Link tab.
Item Number
GTIN
Retailer
Market
Invalid Data
70000000000001
Total Quantity of Next Lower Level Trade Item = 12, Total Quantities from Item Link = 24


The problem most likely is because your I2 of 5 was previously registered with a different UPC child element. Search your I2 of 5 and UPC and verify if it was used before.