Monday, May 6, 2013

Invalid Lowe's hierarchy based on Publication information



If you get the error:

Description:
Lowe's accepts only the following eight combinations of Hierarchical Level(s): a) BASE_UNIT_OR_EACH b) CASE c) BASE_UNIT_OR_EACH + CASE d) BASE_UNIT_OR_EACH + PALLET e) CASE + PALLET f) BASE_UNIT_OR_EACH + PACK_OR_INNERPACK + CASE g) BASE_UNIT_OR_EACH + CASE + PALLET h) BASE_UNIT_OR_EACH + PACK_OR_INNERPACK + CASE + PALLET
Steps to Rectify:
Verify that the information provided on the Publication tab is correct.
Item Number
GTIN
Retailer
Market
Invalid Data
50019374970630
0828439000008
US
Invalid Hierarchy for Lowe's: Published GTIN = 50019374970630

It is because you are including the in the publication tab and invalid level (like master pack), by removing the GTIN invalid from the publication tab, the problem is solved.

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