If you get the next error when when clicking "Block Sender" on an email:
The Junk E-mail Filter is not available for your Microsoft Exchange Server e-mail account because you are working online. To enable the Junk E-mail Filter for this account, switch to Cached Exchange Mode.
What you need to do is recreate the outlook profile:
- Go to control panel and open the Mail
- Click on show profiles
- Click on Add
- Type a name from the new profile then click the OK button
- Open Outlook using your new profile, now you should be able to send senders to the blocked list
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