Friday, September 13, 2013

The junk E-mail filter is not available for your account....


If you get the next error when when clicking "Block Sender" on an email:

The Junk E-mail Filter is not available for your Microsoft Exchange Server e-mail account because you are working online. To enable the Junk E-mail Filter for this account, switch to Cached Exchange Mode.



What you need to do is recreate the outlook profile:

  • Go to control panel and open the Mail


  • Click on show profiles
  • Click on Add
  • Type a name from the new profile then click the OK button

  • Open Outlook using your new profile, now you should be able to send senders to the blocked list



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